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Help - Q&As

Try here to resolve an issue

Why do we now have to login?

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It was suggested that Southwick Bowling Club should have a ‘Private’ area for club members only. The committee decided what pages should be considered as ‘Private’, keeping an open area for non-members. This is common practice with other bowling clubs. 

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How to Sign Up to view the Members Area

 

Requesting Access:-

Click on the Log In icon in the website header or from the top of the Menus icon (3 horizontal bars) on a mobile.

 

In the Sign Up window, click Sign up with email.

 

In the Sign up with email and password window, enter your email and password. Password length must be between 4 and 100 characters.

 

Click on green Sign Up box.

 

A ‘Confirm your email’ window appears. You now require a 6 digit code.

View your email to get the 6 digit verification code.

Enter the verification code in the ‘Confirm your email’ window and continue.

 

The following message is displayed - ‘Success! Your member signup request has been sent and is awaiting approval. The site administrator will notify you by email (emailaddress@xxxx.com) once your request has been approved.

 

Click OK

 

A legitimate request will be granted and you will receive a notification to the email you used to set up your profile with, asking you to confirm your email.

 

When access has been granted:-

Within the ‘Welcome! Confirm your email, click on the ‘Visit Site’ box.

 

You will be taken to the SBC Home Page.

 

Click on the Log In icon in the website header or from the top of the Menus icon (3 horizontal bars) on a mobile.

 

Click on the ‘Already a member? Log In’. Don’t use the ‘Sign up with email’, you have already done that and you may encounter problems.

 

The window will change to ‘Log in with email’.

 

Enter your email and password and the New Home Page will appear.

 

You should now be able to view the pages in the Members Area.

 

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Common Log In issues

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An account with this email already exists.

 

If the email you are using is correct, you are trying to Log In in the ‘Sign Up’ page. Click ‘Already a member?Log In’.

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Wrong email or password.

 

If the email you are using is correct and you have forgotten your password, click ‘Forgot password?’ and follow the instructions given.

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This email doesn't match any account. Try again.

 

The email you are using isn’t recognised. If you are a new user, click ‘New to this site?Sign Up’.

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I get a 404 ‘Looks like this page no longer exists’ shown. What does this mean?

 

During the development and to maintain a functional website, the old website pages had to be visible. When the ’New’ pages were ready and became live, to prevent members being misinformed looking at the old pages, they were then either deleted or disabled.

Until Google searches updates itself, users may still be directed to the old pages which is why you will hit on the ‘page no longer exists’. Use the ‘Back to Homepage’ link to take you to the site and use the tabs.

This would also be true if you have bookmarked the old pages. Delete them and use the correct URL to navigate to the website directly. You can then bookmark the new page.

 

 

Why am I seeing ‘Your Browser is No Longer Supported’ when accessing the website?

 

Browsers such as Google and Safari are reguarlly updated. The most important reason to keep your browser up-to-date is to keep your computer safe and secure, protecting you from identity theft, phishing attacks, viruses, trojans, spyware, adware, and other sorts of malware. Website platforms are continually improving too and your device will have a shelf life. Eventually there will be a time when your device is no longer supported, governed by your device operating system.

 

Click your search engine to check for any browser updates on your device.

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